Contact us via our Contacts page, inserting your order number in the subject line. We will deal with the situation as soon as possible.
You can also use our email address:
If you purchased an item on the Classic Market, you have a period of 14 days to return your order, starting this period from the day you received your order.
You can do so provided that the item is in the same condition as it was sold, in the original packaging and accompanied by all the accessories that make it up. To do this, contact us through our Contacts page.
In the case of a return, the refund of the value of your purchase will be made after validating the fulfillment of the return conditions described above, with Mercado do Classico having a period of up to 14 days for the effect from the moment it is received the item at our facilities.